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Customer Service

sales@kmpaccessories.com

Warranty Information:

Aftermarket Parts & Your Vehicle Warranty: 
The Magnusson Moss Warranty Act: US Code – Title 15, Chapter 50, Sections 2301-2312, was created to protect consumer warranties.
- According to this act, a manufacturer such as Ford cannot void the warranty of a vehicle due to the use of an aftermarket part unless they can prove the aftermarket part directly cause or contributed to the failure of the vehicle.

Wheel Warranty Information:

Wheel Warranty: 
KMP Accessories warrants to the original retail purchaser, that all wheels distributed by KMP Accessories are free of structural defects in material and workmanship for the lifetime of the wheel(s).

1 Year Warranty on Finish: 
- Chrome Plated Wheels are guaranteed against separation and peeling for the period of one year from the original date of purchase. 
- Painted Wheels are guaranteed against paint separation and paint peeling for a period of one year from the original date of purchase.

KMP Accessories obligation under these warranties is limited to repair or replacement at our sole discretion, without charge excluding freight if wheel(s) are found to be defective.
 
This warranty excludes: 
1.) Any wheels that have been damaged due to abuse, neglect, misuse, or have been repaired or altered. 
2.) Wheels that have been used for off-road or racing. 
3.) Wheels that have been damaged due to adverse weather conditions, or road chemicals. 
4.) Wheels that have been improperly installed or installed with other than recommended accessories. 
5.) Wheels that have been installed with tires that exceed the recommended size or installed on vehicles that they were not specifically intended. 
6.) Transfer of title by the original purchaser voids the warranty.

Ordering: 
KMP Accessories is committed to your secure and safe shopping experience. Our shopping cart is hosted and encrypted by Yahoo!, the host for 1 in 8 online merchants, using encryption technology to ensure the secure transmission of any personal information you provide. All transactions on our website site are conducted using 128-bit Secure Sockets Layer (SSL) encryption.

KMP Accessories also never shares your personal information with any 3rd party, for any reason.

California Residents: 
The emissions laws and regulations of the state of California apply to all non-racing vehicles. Consequently, some parts in this catalog may legally be used in California only on a racing vehicle which will never be operated on public roads.

Payment Methods: 
We accept American Express, Discover, MasterCard, Visa, PayPal, and Bill Me Later. 
Kevin's Mustang Parts is not responsible for any overdraft fees or finance charges incurred by a cardholder.

Order Changes / Cancellations: 
All requests to change or cancel an order, should be made via phone with one of our sales associates. Requests sent via email may not be received in time, and your order may ship. Please double check that your order is correct before clicking submit order.

An order that has already received tracking cannot be canceled. Please call us to set up a Return Authorization (RMA) once your order has been received.

If you need to change the address on an order in transit to you, please call us. There will be a fee of $15.00 per package. Orders shipped with USPS cannot be changed while in transit.

Return Policy: 
KMP Accessories does not assume any responsibility for miss-orders by customers, but we are more than happy to assist you with a return. Please read product descriptions carefully to make sure that they fit your vehicle, if you have questions please ask. Returns for refund to KMP Accessories must be pre-approved via email, or by phone. Items returned for a refund are subject to a 20% restock fee and and the customer could be responsible for the shipping charges. KMP Accessories will issue a R.A. number for every return. All returns MUST have the R.G.A. number on all boxes / cartons and shipping documents. Return for Refund or Return for Store Credit may take up to one week to process once item(s) are received. In some cases items sold by KMP Accessories that are not manufactured by KMP Accessories require warranty concerns be addressed through the original manufacturer. Please contact us first with your concerns as many times we can assist you directly.

Special order items are not returnable or refundable. This is due to some items that are made specifically upon request at time of order, or are in limited quantities. This is designated by the manufacturer and not by KMP Accessories.

Please email or call KMP Accessories within 24 hours of receiving product / package for return approval. Package must be postmarked with tracking number no later than 5 days of original receipt date of the product. If for what ever reason, Item(s) is canceled or returned after that time a store credit only will be given to customer.

Only products that are Unused / Uninstalled, and in unopened, resalable packaging will be returnable. No parts that have been installed or modified are returnable! No shipping charges will be refunded. Return shipping costs are customers responsibility.





Ford, Ford Mustang, Mustang GT, SVT Cobra, Mach 1 Mustang, Shelby GT 500, Cobra R, Bullitt Mustang, SN95, S197, V6 Mustang, Fox Body Mustang, and 5.0 Mustang are registered trademarks of Ford Motor Company. Saleen is a registered trademark of Saleen Incorporated. Roush is a registered trademark of Roush Enterprises Inc. KMP Accessories / Kevin's Mustang Parts and Accessories has no affiliation with the Ford Motor Company, Steeda Roush Enterprises, or Saleen. Throughout our website and these terms are used for identification purposes only.